Privacy policy.

What we collect

When you contact us for a quote or book a service, we collect the information you choose to share: your name, phone number, email address, service address, vehicle details, and any photos or notes you send us about the vehicle's condition.

This website itself does not require an account and does not ask for payment information online. Payments are handled in person at the time of service.

How we use it

We use your information for one purpose: providing the service you asked about. That means preparing your quote, scheduling and confirming appointments, sending you arrival and completion updates, and following up on work we've performed.

We may occasionally let past clients know about seasonal openings or maintenance reminders. Reply STOP to any text or ask once by phone or email, and those messages end.

What we never do

We do not sell, rent, or trade your personal information to anyone. We do not share your contact details with third parties except the minimal services needed to operate (for example, our scheduling or invoicing tools), and those providers may only use your data to provide their service to us.

Photos of our work

We sometimes photograph vehicles we've detailed for our gallery and social media. We never include license plates, faces, addresses, or anything identifying without asking you first — and if you'd rather your vehicle stay off camera entirely, just say so at the appointment.

Cookies & analytics

This site may use basic, privacy-respecting analytics to understand which pages are useful. We don't run advertising trackers, and we don't build profiles of visitors.

Your choices

You can ask us at any time to see, correct, or delete the information we hold about you. Email us or call and we'll take care of it promptly.

Contact

Questions about this policy? Reach us at norcalmobiledetailing@gmail.com or (916) 370-2451.